Though Lyte was redefining the ticketing field, it experienced no definite CRM system. Lyte utilized twelve–15 different SaaS solutions throughout numerous departments, which triggered an absence of alignment among groups, duplication of labor and overlapping duties. Their current System lacked successful research and filtering selections, a seamless checkout procedure https://traviszlykz.suomiblog.com/case-study-analysis-things-to-know-before-you-buy-43725903